Contact & FAQ

For any questions, feel free to reach out at shuwuusilver@gmail.com or send us a direct message on Instagram at @shuwuu_silver or @khasomari.

Frequently Asked Questions:

SHIPPING PRICES:

• USA: $45

INTERNATIONAL TAXES & DUTIES:

For European countries, taxes are included in the shipping cost. For all other countries, you are responsible for paying any applicable taxes and duties. If you'd like, we can declare a lower value on your order to reduce potential fees.

INSURANCE:

Insurance is included with every shipment, so you can rest assured your order is covered.

ORDER PROCESSING & SHIPPING TIMES:

Each piece takes approximately 2 weeks to create. After completion, shipping times are as follows:

• United States (via USPS/UPS): 10 days. Parcels are shipped on Tuesdays and Fridays.
• Europe (via Landmark Global): 10 working days. Parcels are shipped on Tuesdays.
• Other countries (via Landmark Global): 15 working days. Parcels are shipped on Tuesdays.

Please note that shipping times may vary depending on the destination, and we cannot control any delays caused by the shipping carrier.

If you have further questions, don’t hesitate to contact us!